General Terms and Conditions

General Terms and Conditions

Prices
All prices are per day and person or per day and flat. Accommodation, bed linen, heating, water, gas and electricity, cleaning (including cleaning once flat has been vacated) and all fees and taxes are included in price, except the local tax. The amount of local tax is determined by the local deliberation of the community where the accommodation in force at the time of stay (July 2014: Euro 2,50 per person and day over 14 years).

Payment
You can pay with cash for amounts under Euro 4.999,99, by bank transfer and with credit cards.

Arrival and departure
Holiday flats and rooms are ready after 3pm on arrival day. On departure day we ask you to vacate the flat or room by 10am.

Booking
Please take note: booking is confirmed upon payment of deposit of confirmation (booking confirmation) and the sending of booking confirmation. Deposits will not be returned in case of cancellation. The following cancellation policies also apply:

Cancellation policies
There is no right of withdrawal within the meaning of the Consumer Protection Code. Nevertheless, cancellation up to 30 days before the start of the vacation is free of charge. I ask for your understanding that in the event of a later cancellation, the deposit will be retained or charged as a cancellation fee. If canceled less than 10 days before arrival, 50% of the booked stay and if canceled less than 7 days before arrival, 80% of the booked stay will be charged as cancellation fees.

Express reference is made to the legal provisions of Art. 45-67 of the Italian Consumer Protection Act GvD206/2005.

Notes
Express reference is made to the legal provisions Art. 45-67 of the Italian Consumer Protection Code GvD 206/2005.
Mandatory information according to EU Regulation No. 524/2013 of the European Parliament and Council.
Platform for online dispute resolution (ODR) of the European Commission: http://ec.europa.eu/consumers/odr/.

Holiday Cancellation Insurance
We recommend that you take out Red Rooster holiday cancellation insurance after booking your stay. This will cover cancellation charges, meaning that you can look forward to your holiday in a more carefree manner. Further information regarding costs and how to take out the insurance can be found here (Link, der von SBB zugeschickt wurde, einsetzen).

Disclaimer
We make efforts to supply you with correct and complete information on this website. However, we do not carry liability or provide guarantees for the information being up-to-date, correct or complete. We reserve the right to make changes or additions to the information provided without prior notice. Offers or booking confirmations are binding. Despite our careful checking of the content, we can take no responsibility for the content of external links. Only the operators of the linked webpages are responsible for their content.

Privacy
Organic farm Oberzonn processes and stores your personal data, which are necessary for the processing of the activity. The processing takes place within the framework of the European General Data Protection Regulation. The data will be treated confidentially and will not be passed on to third parties. Information about the use and your rights can be found under data protection